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Accessibility

The Disneyland Paris Easy Access Card: what ALD guests need to know

Reserved for people with a long-term condition (ALD), the Disneyland Paris Easy Access Card lets you ride at a set time slot, using a return-time booklet, when you show a medical certificate less than 3 months old.

200+ visits since 2023 · Updated on
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What is the Easy Access Card?

The Disneyland Paris Easy Access Card is for people with a recognized ALD (a long-term condition recognized by the French health system). It makes rides easier to access, but through a time slot, not right away. In practice, you don’t stand in the standby line: a Cast Member gives you a return time, you wait somewhere else, then you come back.

Don’t confuse it with the Priority Card, which is for people with a recognized disability (a CMI, France’s official disability card, or a disability card) and also covers shows, character meet and greets, restaurants, and stores. The Easy Access Card applies to rides only.

If you want an overview of every accessibility program at the park, I’ll point you to my complete accessibility guide. Here, I focus only on the Easy Access Card: who qualifies, how it works, and which documents to prepare.

At Disney Adventure World, the last scene of Frozen Ever After: hand in hand, Elsa and Anna stand by an Arendelle home, Olaf up front, blue wisteria all around

How does it work (the return-time booklet)?

The Easy Access Card works with a return-time booklet. At the ride entrance, you show your card and booklet to a Cast Member. They work out a return time based on the current wait and write it down for you. You’re then free to wait elsewhere, take a break, or enjoy another area of the park.

At the time you were given, you come back and enter the ride through a separate entrance, usually the ride’s exit.

Two things really matter. First, it doesn’t let you skip the line: your access is delayed, not instant. The time slot roughly matches how long you would have waited in line, just without standing in it. Second, you can only hold one return time at a time: until your current slot has passed, you can’t get a second one.

The Easy Access Card applies to rides only. It gives you nothing for character meet and greets, shows, or parades, or at restaurant and store checkouts. Those perks belong to the Priority Card.

As for companions, the Easy Access Card lets the cardholder bring up to 4 people on rides. Kids under 3 count as companions. And if the cardholder skips a ride, their companions use the main line.

How an Easy Access Card return time works: at 14:10, you show the card and your booklet at the entrance (posted wait 50 min), your return time is written down as 15:00, and you then go in through the designated entrance with up to 4 companions.
Diagram (in French) of how an Easy Access Card return time works, from showing the card at 14:10 to coming back at 15:00.

Who is it for? Long-term conditions (ALD)

The Easy Access Card is only for people with one of the 30 long-term conditions (the ALD 30 list from France’s Ministry of Health). That is what qualifies you, not a disability recognition in the usual sense. If you have a CMI (France’s official disability card) or a disability card, the Priority Card is the one to look at.

Good to know: your certificate doesn’t have to say which ALD you have. It only needs to confirm that you have a long-term condition from the list of 30 recognized in France, so your medical privacy is protected. It’s up to you to check beforehand that your condition is on that list. Here it is, with the official numbers, and you can also find it on the French national health insurance website (ameli.fr):

No.Long-term condition
1Disabling stroke
2Bone marrow failure and other chronic cytopenias
3Chronic arterial disease with ischemic symptoms
4Complicated schistosomiasis
5Serious heart failure, arrhythmias, serious valve or congenital heart disease
6Active chronic liver disease and cirrhosis
7Severe primary immunodeficiency, HIV infection
8Type 1 and type 2 diabetes
9Serious neurological and muscle disorders (myopathy included), serious epilepsy
10Hemoglobinopathies, severe congenital and acquired chronic hemolysis
11Hemophilia and severe congenital bleeding disorders
12Taken off the list in 2011 (it used to cover serious hypertension)
13Coronary artery disease
14Severe chronic respiratory failure
15Alzheimer’s disease and other dementias
16Parkinson’s disease
17Inherited metabolic diseases requiring long-term specialized treatment
18Cystic fibrosis
19Severe chronic kidney disease and primary nephrotic syndrome
20Paraplegia
21Vasculitis, systemic lupus erythematosus, systemic scleroderma
22Progressive rheumatoid arthritis
23Long-term psychiatric conditions
24Progressive ulcerative colitis and Crohn’s disease
25Multiple sclerosis
26Progressive structural idiopathic scoliosis
27Severe spondyloarthritis
28Organ transplant aftercare
29Active tuberculosis, leprosy
30Cancerous tumor, cancer of the lymphatic or blood-forming tissue

The 30 recognized long-term conditions (ALD), official list from the French national health insurance

Fibromyalgia, endometriosis, RQTH: the confusing part

Neither fibromyalgia nor endometriosis is on the list of 30 ALDs, the only list Disneyland Paris recognizes for the Easy Access Card. Even though both conditions can be very disabling, they don’t appear under any number. In some cases, the French national health insurance may cover them as ALD 31 (known as "off-list"), assessed case by case.

But the park relies on the list of 30 ALDs. An ALD 31 recognition (the off-list kind) isn’t on it, so eligibility isn’t guaranteed and has to be checked at the desk.

An RQTH (France’s official recognition as a disabled worker) on its own doesn’t qualify you for the Easy Access Card (which is reserved for ALDs) or for the Priority Card (which requires a document proving a permanent disability, such as the CMI).

Blue and turquoise mosaic archway bearing the Adventureland name at Disneyland Paris, with blue glass chandeliers hanging from the vault and a blurry Middle Eastern lantern in the foreground, in the sunshine

The documents you need

Just one medical document matters for the Easy Access Card, and it has to meet some very specific requirements.

  • An original medical certificate No photos, no photocopies: you need the original document on site.
  • In French or English
  • Signed and stamped by a physician A doctor of medicine.
  • Dated less than 3 months ago
  • Confirming a long-term condition The certificate states that you have an ALD without saying which one. Check on your end that your condition is on the list of 30.
  • A photo ID The card is issued in your name, so you’ll be asked for proof of identity.

How do you get it?

Step 1

Get your certificate ready

Have your doctor write you an original certificate that checks every box listed above: French or English, signed and stamped, issued within the past 3 months, and stating you have an ALD without naming which one. Make sure your condition appears among the 30 ALDs.

Step 2

Plan ahead online if you like

You can start your access card request before your trip, online at Disneylandparis.com. It speeds things up the day of your visit, but you still have to show the original documents on site.

Step 3

Go to the desk when you arrive

Head to the dedicated desk at the park entrance: City Hall at Disneyland Park, Studio Services at Disney Adventure World (formerly Walt Disney Studios). The front desk or concierge at your Disney hotel can also issue it. Show the original certificate and your photo ID.

Step 4

Receive your card

A Cast Member has you fill out a short independence questionnaire and takes your photo to print the card. Once your documents are approved, you’re handed the Easy Access Card and its return-time booklet. The card is free.

As for how long it’s valid, the official guide doesn’t give an exact figure. In practice, the card is good for the length of your stay (or the dates your ticket is valid). For annual passholders, it can be matched to the dates of the Pass, as long as you request it at the desk for annual passholders.

I don’t want to promise anything on this one, so ask the desk staff how long yours will last when you apply.

Easy Access or Priority?

People often mix up these two cards, even though they’re meant for different guests and don’t give the same benefits. Here’s a quick comparison. For everything about the Priority Card (documents, color dots, how it works), see the Priority Card.

What to compareEasy Access CardPriority Card
Who is it for?Someone with a recognized ALDSomeone with a disability (CMI, disability card)
DocumentOriginal medical certificate, less than 3 months old, confirming an ALDDocument proving a permanent disability
RidesAccess at a set time slot (return-time booklet)Priority access through a separate line (not instant access)
Character meet and greetsNoYes (priority access)
Shows, restaurants, storesNoYes (priority access)
Discounted price (-25%)No (the Easy Access Card doesn’t qualify)Yes, with proof of disability
Companions on ridesUp to 4 peopleUp to 4 people

Easy Access Card and Priority Card side by side

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Frequently asked questions

01 Do fibromyalgia or endometriosis qualify you for the Easy Access Card?

Neither fibromyalgia nor endometriosis is on the list of 30 ALDs (long-term conditions recognized by the French health system), the only list the park recognizes for this card. In some cases, they can be covered as ALD 31 (the so-called "off-list" condition), but that one isn’t among the 30 recognized by the park. Eligibility isn’t guaranteed, so check at the desk (City Hall or Studio Services).

02 What medical certificate do you need?

You need the original medical certificate, written in French or English, signed and stamped by a doctor, dated within the last 3 months, and confirming a long-term condition (you don’t have to say which one, but check that it’s on the list of 30). Photos and photocopies are refused. You’ll also be asked for a photo ID, since the card is in your name.

03 What’s the difference between the Priority Card and the Easy Access Card?

Disneyland Paris offers two separate cards. The Priority Card is for guests with a recognized disability (the CMI, France’s official disability card, a French invalidity card, or an MDPH decision from the French disability office): it gives priority access through a dedicated line and covers rides, shows, parades, Character meet-and-greets, and the registers at restaurants and stores. The Easy Access Card is for guests with one of the 30 recognized long-term conditions (ALD, a long-term condition recognized by the French health system): it doesn’t skip the line but works by appointment (a Cast Member gives you a return time), and it applies to rides and Character meet-and-greets. So the right card depends on your medical situation and the proof you can show. Full details are in the Priority Card and the Easy Access Card.

04 What ticket discount is there for guests with disabilities?

Guests with disabilities pay 25% less for park tickets, the Disneyland Pass, and evening tickets. This covers the person concerned plus one companion, with official proof of disability. While ticket prices change daily (dynamic pricing), the 25% rate itself never moves. Hotel packages are excluded, and holding only the Easy Access Card (ALD) doesn’t make you eligible. Everything is explained in the discounted ticket for guests with disabilities.

05 How do you get the Priority Card at Disneyland Paris?

Start the request online from your customer account up to about 1 month before your visit (independence questionnaire, proof, and a photo to upload). On the day of your visit, pick up the card at City Hall (Disneyland Park), at Studio Services (Disney Adventure World), or at the front desk of a Disney hotel, bringing the original proof and a photo ID. Disneyland Pass holders go through the annual pass windows.

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