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Julie Ears
Accessibility

Disneyland Paris Easy Access Card: if you have a long-term condition

For people with a long-term condition (ALD, recognised by the French health system), the Disneyland Paris Easy Access Card gives access to rides at set times, through a booklet of return times, on showing a medical certificate under 3 months old.

Julie
200+ visits since 2023 · Updated on 7 October 2026
Vintage Coca-Cola van on a deserted Main Street U.S.A. early in the morning, Disneyland Paris

What is the Easy Access Card?

The Disneyland Paris Easy Access Card is for people with a recognised long-term condition (ALD). It makes rides easier to access, but at a set time rather than straight away. In practice, you don’t wait in the regular queue: a Cast Member gives you a return time, you wait somewhere else, then you come back.

Don’t confuse it with the Priority Card, which is for people with a recognised disability (a CMI mobility card or a disability card) and also covers shows, character meets, restaurants and shops. The Easy Access Card only covers rides.

If you’d like an overview of all the park’s accessibility schemes, have a look at the complete accessibility guide. Here, I focus on the Easy Access Card alone: who’s entitled to it, how it works and which documents to prepare.

Final scene of the Frozen Ever After ride at Disney Adventure World: Elsa and Anna hand in hand in front of an Arendelle house, with Olaf in the foreground and blue wisteria

How does it work (the booklet of return times)?

The Easy Access Card works with a booklet of return times. At the entrance to a ride, you show your card and booklet to a Cast Member. They work out a return time based on the current queue time and write it down for you. You’re then free to wait somewhere else, take a break or enjoy another part of the park.

At the time given, you come back and enter the ride through a dedicated entrance, usually the ride exit.

Two things are key. First, it isn’t a fast track: access is delayed, not instant. The slot roughly matches the time you’d have spent in the queue, but without standing in it. Second, you can only hold one return time at a time: until your current slot has passed, you can’t get a second one.

The Easy Access Card applies to rides only. It gives no benefit at character meets, shows or parades, nor at restaurant and shop tills. Those benefits are specific to the Priority Card.

As for companions, the holder of the Easy Access Card can be accompanied by up to 4 people on rides. Under-3s count as companions. And if the cardholder doesn’t go on a ride, their companions use the main queue.

How an Easy Access Card booking works: at 14:10, card and booklet shown at the entrance (50 min wait displayed), return time noted as 15:00, then access through the indicated entrance with up to 4 companions.
How an Easy Access Card booking works, from showing your card at 14:10 to coming back at 15:00.

Who is it for? Long-term conditions (ALD)

The Easy Access Card is for people with one of the 30 long-term conditions (the ALD 30 list of the French Ministry of Health). That’s what makes you eligible, not recognition of a disability in the usual sense. If you have a CMI (France’s official disability card) or a disability card, the Priority Card is the one to go for.

Good to know: your certificate doesn’t have to say which ALD you have. It only has to confirm that you have a long-term condition from the list of 30 recognised in France, so your medical details stay private. It’s up to you to check beforehand that your condition is on the list. Here it is, with the official numbers, also available on the French national health insurance website (ameli.fr):

No.Long-term condition
1Disabling stroke
2Bone marrow failure and other chronic cytopenias
3Chronic arterial disease with ischaemic symptoms
4Complicated bilharzia (schistosomiasis)
5Severe heart failure, heart rhythm disorders, severe valvular or congenital heart disease
6Chronic active liver disease and cirrhosis
7Severe primary immunodeficiency, HIV infection
8Type 1 and type 2 diabetes
9Severe forms of neurological and muscular conditions (including myopathy), severe epilepsy
10Haemoglobinopathies, severe inherited and acquired chronic haemolysis
11Haemophilia and severe inherited blood clotting disorders
12Number removed from the list in 2011 (formerly severe high blood pressure)
13Coronary heart disease
14Severe chronic respiratory failure
15Alzheimer’s disease and other dementias
16Parkinson’s disease
17Inherited metabolic diseases requiring long-term specialist treatment
18Cystic fibrosis
19Severe chronic kidney disease and primary nephrotic syndrome
20Paraplegia
21Vasculitis, systemic lupus erythematosus, systemic sclerosis
22Progressive rheumatoid arthritis
23Long-term psychiatric conditions
24Active ulcerative colitis and Crohn’s disease
25Multiple sclerosis
26Progressive structural idiopathic scoliosis
27Severe spondyloarthritis
28Following an organ transplant
29Active tuberculosis, leprosy
30Malignant tumour, malignant disease of the lymphatic or blood-forming tissue

The 30 recognised long-term conditions (ALD), official list of the French national health insurance

Fibromyalgia, endometriosis, RQTH: the confusing part

Neither fibromyalgia nor endometriosis is on the list of 30 ALDs, the only one Disneyland Paris recognises for the Easy Access Card. These two conditions, although sometimes very disabling, don’t appear under any number. In some cases, the French national health insurance can cover them as ALD 31 (known as "off-list"), assessed case by case.

But the park relies on the list of 30 ALDs: recognition as ALD 31 (off-list) isn’t on it, so eligibility isn’t guaranteed and must be checked at the desk.

The RQTH (official French recognition as a disabled worker) on its own entitles you neither to the Easy Access Card (which is for ALDs), nor to the Priority Card (which requires a document confirming a permanent disability, such as a CMI).

Blue and turquoise mosaic arch bearing the Adventureland name at Disneyland Paris, blue glass chandeliers hanging under the vault and a blurred oriental lantern in the foreground, in the sunshine

The proof you need

To get the Easy Access Card, only one medical document counts, and it has to meet precise requirements.

  • An original medical certificate No photo, no photocopy: the original document is required on site.
  • In French or English
  • Signed and stamped by a doctor A qualified medical doctor.
  • Dated less than 3 months ago
  • Confirming a long-term condition The certificate confirms that you have an ALD, without saying which one. Check for yourself that your condition is on the list of 30.
  • ID The card is personal, so you’ll be asked for proof of identity.

How to get it

Step 1

Prepare your certificate

Ask your doctor for an original certificate that meets the criteria above (French or English, signed and stamped, dated less than 3 months ago, confirming an ALD without saying which one). Make sure your condition is on the list of 30 ALDs.

Step 2

Get ahead online if you like

You can prepare your access card application before your trip, online on Disneylandparis.com. It speeds things up on the day, but you still have to show the original documents on site.

Step 3

Go to the desk when you arrive

Head to the dedicated desk at the park entrances: City Hall at Disneyland Park, Studio Services at Disney Adventure World (formerly Walt Disney Studios). The reception or concierge of your Disney hotel can also issue it. Show the original certificate and your ID.

Step 4

Receive your card

A Cast Member asks you to fill in a short autonomy questionnaire and takes your photo to print the card. Once your documents are approved, you’re given the Easy Access Card and its booklet of return times. The card is free.

As for how long it’s valid, the official guide doesn’t give a precise figure. In practice, the card is valid for the length of your stay (or the validity dates of your ticket). For annual pass holders, it can be matched to the validity dates of the Pass, as long as you request it at the annual pass desk.

I’d rather be careful here: check the exact validity at the desk when you apply.

Easy access or priority?

The two cards are often mixed up, yet they’re not for the same people and don’t give the same rights. Here’s a quick comparison. For the full details of the Priority Card (proof, stickers, how it works), see my guide to the Priority Card.

CriteriaEasy Access CardPriority Card
Who is it for?Person with a recognised ALDPerson with a disability (CMI, disability card)
ProofOriginal medical certificate, under 3 months old, confirming an ALDDocument confirming a permanent disability
RidesAccess at a set time (booklet of return times)Priority access through a dedicated queue (not instant access)
Character meetsNoYes (priority access)
Shows, restaurants, shopsNoYes (priority access)
Discounted price (-25%)No (the Easy Access Card doesn’t qualify)Yes, with proof of disability
Companions on ridesUp to 4 peopleUp to 4 people

Easy Access Card and Priority Card at a glance

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Frequently asked questions

01 Do fibromyalgia or endometriosis qualify for the Easy Access Card?

Neither fibromyalgia nor endometriosis is on the list of 30 ALDs (long-term conditions recognised by the French health system), the only list the park accepts for this card. In some cases they may be covered under ALD 31 (the so-called off-list condition), but that isn’t among the 30 recognised by the park. Eligibility is therefore not guaranteed and has to be checked at the desk (City Hall or Studio Services).

02 What medical certificate do you need to provide?

You need the original medical certificate, written in French or English, signed and stamped by a doctor, less than 3 months old, confirming a long-term condition (without having to say which one, but check that it’s on the list of 30). Photos and photocopies are refused. You’ll also be asked for ID, as the card is in your name.

03 What is the difference between the Priority Card and the Easy Access Card?

Disneyland Paris offers two separate cards. The Priority Card is for people with a recognised disability (a CMI, which is France’s official disability card, a French invalidity card or an MDPH notification): it gives priority access through a dedicated queue and covers rides, shows, parades, character meets, restaurant and shop tills. The Easy Access Card is for people with one of the 30 recognised long-term conditions, or ALD (a long-term condition recognised by the French health system): it doesn’t skip the queue but works by appointment (a Cast Member gives you a time to come back), and it covers rides and character meets. So the right card depends on your medical situation and the document you can show. The details are in my guides to the Priority Card and the Easy Access Card.

04 What ticket discount is there for disabled visitors?

Disabled visitors get 25% off park tickets, the Disneyland Pass and evening tickets, for the person concerned and one companion, on presentation of official proof of disability. The rate stays fixed at 25%, even though the ticket price itself changes every day (dynamic pricing). Holiday packages with a hotel aren’t included, and the Easy Access Card (ALD, a long-term condition recognised by the French health system) alone doesn’t give you this right. The details are in my guide to the discounted ticket for disabled visitors.

05 How do you get the Priority Card at Disneyland Paris?

Prepare your application online in your customer account up to around 1 month before your visit (independence questionnaire, proof and photo to upload). On the day, you collect the card at City Hall (Disneyland Park), Studio Services (Disney Adventure World) or the reception of a Disney hotel, with the original proof and ID. Disneyland Pass holders go through the annual pass desks.

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