You can reach Disneyland Paris by phone, in person during your stay, or online once your visit is over. Which channel to use depends on what you need. For a booking or a question about prices, call the reservations center at +33 9 69 32 60 61. For a restaurant, go through the app or call +33 1 60 30 40 50. For a complaint, use the contact form on the official website.
Here’s the full breakdown, need by need, with every phone number and every way to get in touch with the park.
Disneyland Paris phone numbers
The main Disneyland Paris number is +33 9 69 32 60 61, the reservations center. But the park doesn’t run on a single number: depending on your request, you’ll call a different department. Here are the four most common situations.
| What you need | Number | Hours and details |
|---|---|---|
| Book a vacation or tickets, price information | +33 9 69 32 60 61 | Monday to Friday 9:30-19:30, Saturday 9:30-18:00. |
| Disability, illness, food allergies | +33 9 69 32 09 60 | A dedicated team to help tailor your visit. |
| Book a restaurant | +33 1 60 30 40 50 | Weekdays 9:00-20:45, Saturdays 9:00-19:00, Sundays 10:00-18:30. You can also use the app. |
| Follow up on a vacation you’ve already booked | Number on your confirmation letter | Customer service team specific to your stay or hotel. |
Disneyland Paris phone numbers by need
Contacting Disneyland Paris before your visit
Before your trip, the reservations center at +33 9 69 32 60 61 handles everything about prices, tickets, and vacation packages (you’ll find its hours in the table above).
Here’s what I do: I pick a weekday and phone around the middle of the morning, since that’s when you wait the least.
When the phone lines are closed, use the contact form on the official website, which you can fill out at any time. Depending on the period, the website also offers an online help chat.
From outside France, dial the country code +33, then the number without the first 0.
For anything related to a disability, an illness, or food allergies, a dedicated team answers at +33 9 69 32 09 60. Ideally, call them before you book, so you can plan a visit suited to your situation instead of sorting everything out on the day.
Contacting Disneyland Paris during your visit
Once you’re there, you have several options. If you’re staying at a Disney hotel, the concierge desk can answer most of your questions.
For general questions about the parks, there are two guest service locations you can go to. I explain what each one does in City Hall and Studio Services.
Finally, the Disneyland Paris app shows park hours and wait times live, along with plenty of helpful answers.
Contacting Disneyland Paris after your visit (complaints)
After your trip, if you have a complaint or a billing issue, your best bet is the contact form on the official website. It leaves a written record of your request, which comes in handy if you need to follow up.
You can also send a letter by mail (address below), ideally by registered mail so you have proof.
If you lost something, report it through the lost and found form on the official website.
Need to modify or call off your trip? My guide on how to cancel a vacation walks you through it, and the phone number to use is printed on your confirmation letter.
Booking a restaurant at Disneyland Paris
Whether you want to add, modify, or drop a dining reservation, the simplest route is the Disneyland Paris app, logged in to your Disney account. You’ll be done in a few minutes.
If you’d rather use the phone, call the restaurant reservations line at +33 1 60 30 40 50. Most tables open for booking up to two months ahead, and the most popular ones fill up fast.
Affiliate link · Disney’s official prices
Email, social media, and mail
You can also message Disneyland Paris through its social media accounts. Its main French profiles are on Instagram (@disneylandparis) and Facebook (facebook.com/DisneylandParis). If you want every network it uses, the safest bet is the social media page on the official website.
To write by mail, send your letter to:
Disneyland Paris Bâtiment Fantasia BP 100 77777 Marne-la-Vallée Cedex 4
Dig deeper
Still planning the rest of your trip? See my roundup of the park’s practical services, plus my advice on how to organize your day.
Frequently asked questions
01 Which phone number do you call to book a Disneyland Paris vacation?
Call the reservations center at +33 9 69 32 60 61, Monday through Friday 9:30-19:30 and Saturday 9:30-18:00. This number also handles tickets and questions about prices.
02 Do Disneyland Paris phone numbers cost extra?
No. The official numbers start with 01 and 09, so there’s no premium rate. You pay what a local call costs, or nothing extra if your plan includes calls to landlines. The 08xx numbers you see elsewhere don’t belong to the park.
03 Can you email Disneyland Paris?
No single public email address can be relied on. Disneyland Paris steers guests toward its online contact form, which keeps track of what you sent. Addresses posted on other websites tend to be old or incorrect.
04 How do you file a complaint with Disneyland Paris?
Use the contact form on the official website, or send a letter to Disneyland Paris, Bâtiment Fantasia, BP 100, 77777 Marne-la-Vallée Cedex 4. The form is the recommended route because it keeps a written record.
05 What number do you call about disabilities or food allergies?
A service dedicated to disabilities, medical conditions, and food allergies takes your calls at +33 9 69 32 09 60. It helps you tailor your visit to your needs.
06 How can I reserve a table at one of the Disneyland Paris restaurants?
There are four ways to book. The easiest is still the official Disneyland Paris app ("Dining" section), signed in to your Disney account. You can also call the reservation line at +33 1 60 30 40 50, use the official website through the Dining menu, or book in person at City Hall, Studio Services, or your Disney hotel’s concierge desk. Before you decide, I suggest you download my free file by email, which gathers every Disneyland Paris restaurant menu in one place. It makes choosing so much easier.
