You can contact Disneyland Paris by phone, in person during your stay, or online after your visit. The right channel depends on what you need. For a booking or a question about prices, call the reservations centre on +33 9 69 32 60 61. For a restaurant, use the app or call +33 1 60 30 40 50. For a complaint, use the contact form on the official website.
Here’s the detail, need by need, with every number and every way to reach the park.
Disneyland Paris phone numbers
The main Disneyland Paris phone number is +33 9 69 32 60 61, the reservations centre. But there isn’t just one number for the park: depending on your request, you call a different department. Here are the four most common cases.
| What you need | Number | Opening times and details |
|---|---|---|
| Book a holiday or a ticket, price information | +33 9 69 32 60 61 | Monday to Friday 9:30-19:30, Saturday 9:30-18:00. |
| Disability, illness, food allergies | +33 9 69 32 09 60 | Dedicated service to adapt your visit. |
| Book a restaurant | +33 1 60 30 40 50 | Monday to Friday 9:00-20:45, Saturday 9:00-19:00, Sunday 10:00-18:30. Or through the app. |
| Follow up on a holiday you’ve already booked | Number on your confirmation letter | Customer service specific to your holiday or hotel. |
Disneyland Paris phone numbers by need
Contacting Disneyland Paris before your visit
Before your trip, the reservations centre on +33 9 69 32 60 61 handles everything about prices, tickets and holidays (opening times are in the table above).
A quick tip: I tend to call on a weekday, mid-morning, when the wait is shortest.
Outside the phone lines’ opening hours, use the contact form on the official website, available around the clock. Depending on the time of year, the website also offers an online help chat.
From abroad, dial the +33 code followed by the number without the first 0.
For anything related to a disability, an illness or food allergies, a dedicated service answers on +33 9 69 32 09 60. Ideally, call before you book, so you can prepare a visit suited to your situation rather than sorting everything out on the day.
Contacting Disneyland Paris during your visit
On site, you have several options. If you’re staying at a Disney hotel, the concierge can answer most questions.
For general questions about the parks, there are two guest service points. I explain what they do in my guide to City Hall and Studio Services.
Finally, the Disneyland Paris app gives you live opening hours, queue times and plenty of useful answers.
Contacting Disneyland Paris after your visit (complaints)
After your trip, for a complaint or a billing problem, the best option is the contact form on the official website. It keeps a written record of your request, which helps if you need to follow it up.
You can also write by post (address below), ideally by recorded delivery so you have proof.
If you’ve lost something, report it through the lost property form on the official website.
To change or cancel a holiday, you get in touch through the number on your confirmation letter, as I explain in my guide on how to cancel a holiday.
Booking a restaurant at Disneyland Paris
To add, change or cancel a restaurant booking, the easiest way is the Disneyland Paris app, from your Disney account. It only takes a few minutes.
If you prefer the phone, call the restaurant reservations line on +33 1 60 30 40 50. Most restaurants open for bookings up to two months ahead and the most popular tables go quickly.
Affiliate link · official Disney prices
Email, social media and post
Disneyland Paris is also on social media, where you can send a message. The main French accounts are Instagram (@disneylandparis) and Facebook (facebook.com/DisneylandParis). For the full list of networks, the official social media page on the website is still the safest source.
By post, write to:
Disneyland Paris Bâtiment Fantasia BP 100 77777 Marne-la-Vallée Cedex 4
Further reading
To plan the rest of your trip, have a look at the park’s practical services and my tips to plan your day.
Frequently asked questions
01 What number do you call to book a Disneyland Paris holiday?
Call the reservations centre on +33 9 69 32 60 61, Monday to Friday from 9:30 to 19:30 and Saturday from 9:30 to 18:00. This number is also for tickets and questions about prices.
02 Are Disneyland Paris phone numbers premium rate?
No. The official numbers start with 01 and 09, so they aren’t premium rate. You call them at the cost of a local call, or even at no extra cost if your phone plan includes calls to landlines. The 08xx numbers seen elsewhere aren’t the park’s.
03 Does Disneyland Paris have an email address?
There’s no single reliable public email address. Disneyland Paris prefers its online contact form, which keeps a record of your request. The email addresses going around on other sites are often old or wrong.
04 How do you make a complaint to Disneyland Paris?
Use the contact form on the official website, or write by post to Disneyland Paris, Bâtiment Fantasia, BP 100, 77777 Marne-la-Vallée Cedex 4. The form is the recommended route as it keeps a written record.
05 What number for disability or food allergies?
A service dedicated to disability, illness and food allergies can help you on +33 9 69 32 09 60. It helps you adapt your visit to your needs.
06 How do you book a table at a Disneyland Paris restaurant?
You have four ways to book. The easiest is the official Disneyland Paris app ("Dining" section), from your Disney account. You can also call the booking line on +33 (0)1 60 30 40 50, use the official website via the Dining menu or book on site at City Hall, Studio Services or your Disney hotel’s concierge desk. Before you choose, I suggest downloading my free file by email, which brings together all the menus of the Disneyland Paris restaurants. It really helps you make up your mind.
