Buying Disneyland Paris merchandise online: what you can actually do

No, you can’t buy everything online. Disneyland Paris has no official online store that sells and ships every one of the park’s exclusive products. For the vast majority of Disney merchandise, the official site is Disney Store (formerly shopDisney). It delivers to your home, offers gift cards, and now and then even sells a few Disneyland Paris exclusives.

For park exclusives you can’t find online, there are two routes: Facebook groups where fans buy and resell items, and personal shoppers. Both call for caution. I walk you through everything below.

The answer isn’t a simple yes or no, because it all depends on what kind of item you’re after.

There are two categories to keep apart:

• Disney or Disneyland Paris branded products sold in lots of places (plush toys, clothing, ears, home decor). Those, yes, you’ll find online on the official Disney Store.
• Park-exclusive products, meaning the ones sold only in Disneyland Paris shops (a plush from a specific season like Halloween, ears from a park anniversary, a limited collectible, an item tied to a particular land). Most of these exclusives aren’t available online.

Disney Store does offer a rotating selection of Disneyland Paris exclusives, but it’s neither complete nor permanent. A product listed one month can be gone the next. If you spotted a specific item at the park, chances are high it isn’t sold online.

One more thing: the old Disneyland Paris mail-order service (Mail Order) no longer exists. If you come across older articles that mention it, forget that option, it’s been discontinued.

Disney Store is the official website for buying Disney merchandise online. You might know it by its former name, shopDisney: the online store was renamed Disney Store. Everything sold there is official and shipped straight to your door.

For most wish lists, it’s the easiest and most reliable choice: a gift, a piece of clothing, a plush, a pair of ears. You pay the official price with no markup, and you know exactly where the item comes from. Shipping costs and delivery times depend on your order, so check them on the site itself.

If you’re a student, Disney Store gives a 10% student discount through UNiDAYS or Student Beans, once you verify your student status.

Is there still a Disney Store in France?

No, France no longer has a single brick-and-mortar Disney Store outside the park. The last one, on the Champs-Élysées in Paris, closed after about thirty years. The brand has refocused its sales on the website and the park shops.

You can still shop in person at Disneyland Paris, though. Good news if you live near Paris: Disney Village gets you into a big Disney shop with no park ticket, so you don’t pay admission.

Keep in mind that what you’ll find there is mostly the general range. Exclusives tied to a land or a season are sold in the shops inside the parks, and getting in requires a ticket. To figure out what to take home, have a look at my guide what souvenirs to bring home.

If the item you want is a park exclusive you can’t find on Disney Store, fans have a well-known workaround: Facebook groups where enthusiasts buy and resell merchandise.

Here’s how it works. You join a group focused on Disneyland Paris, and then:

• You post a request ("looking for this plush from that season") and a member who’s going to the park can buy it for you.
• You buy from a member who’s reselling something they already own.
• You go through a personal shopper: someone who visits the park regularly and buys for other people in exchange for a fee. It’s often informal, with no guarantee.

Members then work out the price, payment, and shipping between themselves. It’s handy, but it isn’t an official channel, so you need to take a few precautions, which I cover right below.

Beyond Disney Store and Facebook groups, you still have a few options.

• Secondhand resale (Vinted, eBay, Leboncoin). Park merchandise does show up there, but be very careful: you’ll run into lots of counterfeits (fake products) and resellers (scalpers) who jack up prices outrageously on sought-after pieces. Make sure the item isn’t a fake, compare it to the original shop price, ask for photos, favor sellers with good reviews, and stick to the platform’s built-in payment (never a direct bank transfer outside the site): it’s your only protection if something goes wrong.
• The Shopping Service on-site. If you’re coming to the park, this service saves you from carrying your purchases around all day: you have them sent to your hotel or pick them up on your way out. It isn’t remote online shopping, you need to be there in person. I explain how it works in what souvenirs to bring home.

To plan your shopping and decide what to take home, read what souvenirs to bring home. And to find where to buy on-site, browse all the shops in the parks and Disney Village.