Disneyland Paris merchandise online: what’s actually possible

No, you can’t buy everything online. There’s no official Disneyland Paris online shop that sells and delivers all the park’s exclusive products. For the vast majority of Disney products, the official site is Disney Store (formerly shopDisney): it delivers to your home, offers gift cards and even sometimes sells a few Disneyland Paris exclusives.

For park exclusives you can’t find online, there are two options: fan buy-and-sell Facebook groups and personal shoppers, both to be used with care. I explain everything below.

The answer needs a bit of nuance, because it all depends on the type of product you’re after.

You need to tell two kinds of product apart:

• Disney or Disneyland Paris branded products sold pretty much everywhere (soft toys, clothes, ears, homeware). Yes, you’ll find those online on the official Disney Store.
• Park exclusives, meaning products sold only in the Disneyland Paris shops (a soft toy from a specific season like Halloween, ears from a park anniversary, a limited collector’s item, an item from a particular land). Most of these exclusives aren’t available online.

Disney Store does offer a rotating selection of Disneyland Paris exclusives, but it’s neither complete nor permanent: a product listed one month can disappear the next. If you’ve spotted a specific item at the park, there’s a good chance it isn’t sold online.

Also worth knowing: Disneyland Paris’s old mail order service no longer exists. If you come across old articles mentioning it, forget that option, it’s no longer running.

Disney Store is the official site for buying Disney products online. You may know it by its old name, shopDisney: the online shop has been renamed Disney Store. The products are official and delivered straight to your door.

It’s the simplest and most reliable option for most things you might want: a gift, clothing, a soft toy, some ears. You pay the official price, with no mark-up, and you know exactly where it comes from. Delivery costs and times depend on your order, so check them directly on the site.

If you’re a student, Disney Store offers a 10% student discount through UNiDAYS or Student Beans, with proof that you’re in education.

Is there still a Disney Store in France?

No, there are no Disney Store shops left in France outside the park. The last one, on the Champs-Elysees in Paris, closed after about thirty years. The brand has refocused its sales on the online site and the park shops.

You can, however, still buy in person at Disneyland Paris. Good news for anyone living near Paris: Disney Village gives you access to a large Disney shop with no park ticket needed, so you don’t pay for entry.

One word of warning, though: what you’ll find there is mostly the general range. Exclusives from a particular land or season are sold in the shops inside the parks, which you need a ticket to get into. For ideas on what to bring home, have a look at my guide on what souvenirs to bring back.

If the product you’re after is a park exclusive you can’t find on Disney Store, there’s a solution well known among fans: buy-and-sell Facebook groups run by enthusiasts.

Here’s how it works. You join a group dedicated to Disneyland Paris, then:

• Either you post a request ("I’m looking for this soft toy from this season") and a member who’s going to the park can buy it for you.
• Or you buy from a member who’s reselling something they’ve already bought.
• Or you use a personal shopper: someone who goes to the park regularly and buys for other people in return for a fee. It’s often informal and comes with no guarantee.

You then sort out the price, payment and postage between yourselves. It’s handy, but it isn’t an official channel: you need to take a few precautions, which I cover just below.

Apart from Disney Store and Facebook groups, you have a few more options.

• Second-hand resale (Vinted, eBay, Leboncoin). Park products do turn up there, but be very careful: you’ll find lots of counterfeits (fake products) and resellers (scalpers) who push prices up unreasonably on sought-after items. Check it isn’t a fake, compare with the original shop price, ask for photos, favour sellers with good reviews and stick to the platform’s built-in payment (never a direct bank transfer off the site): it’s your only protection if there’s a dispute.
• The Shopping Service on site. If you’re visiting the park, this service saves you carrying your shopping all day: you have it delivered to your hotel or collect it on your way out. It isn’t remote online shopping, you need to be there. I explain how it works in my guide on what souvenirs to bring back.

To plan your shopping and decide what to bring home, read what souvenirs to bring back. And to find where to buy on site, browse all the shops in the park and at Disney Village.