The Disneyland Paris app: the complete guide

The Disneyland Paris app is the tool I keep open all day in the park. It’s free, official and available on iPhone (App Store) and Android (Google Play). It’s what shows live queue times, the map and show times, and it’s how you buy Premier Access or book a table.

One important point before you start: don’t confuse it with Lineberty. Lineberty is an independent virtual queue service, used for some shops or one-off events. It isn’t the park’s official app.

The app is simply called Disneyland Paris. Search for that name on the App Store (iPhone) or Google Play (Android), then install it. It’s free.

My tip: install it a few days before your trip, not on the morning you arrive. You’ll have time to create your account calmly and link your tickets. Doing it on the day itself, at the entrance, is never a good idea.

To make the most of the app, you need a Disney account. It’s a single account, the same for the website, the app and Disney’s other services. You create it directly in the app, in the Profile section, or on the official website.

This account brings everything together: your tickets, your Disneyland Pass (the annual pass, if you have one), your bookings and your PhotoPass photos. Once you’re signed in, you link your tickets and add the members of your group (up to 6 people). Do it in advance: that’s what lets you book for everyone in one go.

The app is useful before and during your visit. Before your trip, you can buy and store your tickets and your Disneyland Pass, manage your hotel booking and plan your day. In the park, it’s your real-time navigation tool. In short, here’s what it lets you do:

Each feature is explained in detail below.

The app shows the queue time for every ride, updated very regularly (roughly every 5 minutes). Allow a margin of 5 to 10 minutes compared with the figure shown. It’s the most useful information of the day: it tells you where to go when, and how to avoid the peaks.

Premier Access is the paid service that lets you use a dedicated queue on certain rides. You buy it on the day, in the app (you choose the ride and a time slot, then pay directly) or in person at City Hall (Disneyland Park) and Studio Services (Disney Adventure World). It replaced the free FastPass in 2021.

I don’t go into prices here, as they change with the rides and the time of year. Everything is explained in the dedicated article: Disneyland Paris Premier Access.

You can book a table at most table-service restaurants directly in the app. Bookings open up to 2 months in advance for everyone, and as soon as their stay is confirmed for guests at Disney hotels (often several months ahead).

So Disney hotel guests have the edge on the most popular tables. You can also check menus and prices there before you book.

At a growing number of quick-service restaurants, you can also order and pay for your meal in the app, then pick it up at a time slot of your choice, at no extra cost. This is Mobile Order, sometimes called Click & Collect. The list of restaurants taking part changes, so check what’s available in the app on the day.

The map uses your location: it shows where you are in the park in real time. You can filter what’s displayed (rides, restaurants, shops, toilets). For a first-time visitor, the Map view is the easiest to follow. Once you know the park better, the List view is quicker for sorting and finding a ride.

The app shows the day’s times for shows and parades, matched to your visit date. You can turn on reminders so you don’t miss a performance. It’s really handy for fitting in the night-time show without having to keep an eye on the clock all the time.

You use the app to view your photos. Pictures taken by Disney photographers, and some ride photos, are linked to your account and appear in the app once scanned or linked. For packages, how to get your photos and how long they’re kept, it’s all explained here: PhotoPass and PhotoPass+.

To meet certain characters, you no longer queue in person: you book a time slot in the app. This queue only opens once your ticket has been scanned at the park entrance, and you can only hold one booking at a time. How it all works (which characters, how to book one slot after another) is explained here: the virtual queue for meet and greets.

The app sometimes lags, logs you out or stops showing queue times, especially when crowds are high. A few simple steps fix most problems:

The app is one of the services to set up before your trip. For an overview of everything waiting for you in the park, have a look at the guide to Disneyland Paris practical services.