Disneyland Paris wheelchair hire: cost, deposit and where to go

If you have a disability, find long walks tiring or are dealing with a temporary injury, Disneyland Paris offers manual wheelchair hire by the day. It’s simple, open to everyone and you don’t need any access card or proof of disability.

Here’s everything to know before you go: where to hire one, how much it costs, what deposit to expect and what to do if you need an electric wheelchair (which Disneyland Paris doesn’t hire out itself). For an overview of accessibility across the resort, see the accessibility guide.

There are two hire points, one in each park, at the same desks as pushchair hire:

In Disneyland Park, head to Town Square Terrace, just past the main entrance on Main Street (towards the Transportation building). It’s easy to spot, on your right after the turnstiles.

In the second park (Walt Disney Studios, renamed Disney Adventure World), the desk is at Studio Services, on the entrance plaza, again on the right once you’re through the ticket gates.

You hire the wheelchair in the park you enter, then you can take it anywhere: the other park, Disney Village, your hotel. Just remember to return it to a hire point at the end of the day (or of your stay) to get your deposit back.

Hiring a manual wheelchair costs €25 a day.

A refundable deposit of €200 is taken as soon as you want to leave the park with the wheelchair (to go to the other park, Disney Village or your hotel). Some desks offer hire without a deposit if you stay in the park where you hired it.

You get the deposit back at the end of your day or your stay, when you return the wheelchair and show your receipt. Keep that receipt safe, you’ll need it as proof when you bring the wheelchair back.

The deposit is paid by bank card (and sometimes in cash, depending on the hire point). Some desks may also ask for ID, so bring it to avoid being caught out. Both the price and the deposit can change, so check them on the spot when you hire.

Please note: Disneyland Paris only hires out manual wheelchairs at its desks. Electric wheelchairs and mobility scooters for visitors with reduced mobility aren’t available on site. If you need a powered one, you have two options:

Use a partner hire company. GMS Paris is a hire company often mentioned for mobility scooters and electric wheelchairs at the resort. You book online and in advance, for the length of your stay, with charging adaptors provided and a battery life of several hours depending on the model. The equipment is delivered to the Disney Village car park entrance, or straight to the concierge at your Disney hotel (or Val d’Europe accommodation). Prices vary by company and length of hire, with lower daily rates for stays of several days. Check current prices on the company’s website. Other specialist mobility hire companies exist too if you’d rather compare.

Bring your own equipment. You’re very welcome to bring your own wheelchair, manual or electric, or your own scooter. They’re allowed in the parks and in the Disney hotels, as long as they meet the standard width and speed rules. The only restriction to know about: electric scooters aren’t allowed on the hotel shuttles and buses.

The service is for anyone who needs it: people with reduced mobility, disabled visitors, but also older visitors who tire quickly, people with a long-term illness, or someone with a temporary injury or impairment (broken leg, sprain, late pregnancy). The distances in the parks are long, and a wheelchair lets you enjoy the day without wearing yourself out.

Key point: hiring a wheelchair doesn’t require any access card or proof of disability. Anyone can hire one, even for a short-term problem. It’s completely separate from the Priority Card and the Easy Access Card, which are schemes of their own (to request at City Hall or Studio Services) and have nothing to do with your right to hire a wheelchair.

With a wheelchair, you can get around the paths, shops and most areas easily. For the rides, there are three cases: some you can board while staying in your wheelchair, others require a transfer to the ride vehicle seat (you leave the wheelchair for the duration of the ride), and a few aren’t accessible.

Rather than a list that would quickly go out of date, check each ride’s page from the rides guide, where accessibility is given case by case. And as access also depends on how independent you are (being able to evacuate on your own if the ride stops), have a look at the Priority Card, which explains the coloured sticker system and how it affects access to certain rides.